The State Department is committed to assisting U.S. citizens who become victims of crime while abroad. We help in two ways:
- Overseas: consular officers, agents, and staff work with crime victims and help them with the local police and medical systems.
- In the United States: our office of Overseas Citizens Services will stay in touch with family members in the United States, and help provide U.S.-based resources for the victim when possible.
If you are the victim of a crime overseas:
- Contact the nearest U.S. Embassy or Consulate:
- Consular officers are available for emergency assistance 24 hours/day, 7 days/week.
- Contact information for U.S. Embassies and Consulates overseas can be found here or by going to our individual Country Specific Information pages.
- To contact the Department of State in the U.S. call 1-888-407-4747 (from the U.S. or Canada) or (202) 501-4444 (from overseas).
- Contact the local police to report the incident and get immediate help. Request a copy of the police report.
Victims Assistance
Norwegian Emergency Numbers:
110 |
112 |
113 |
| Fire | Police | Ambulance |
Other Important Phone Numbers:
| Police (non-emergency) | 02 800 |
| Oslo Emergency Room | 116 117 |
| Helpline for Children and Youth | 116 111 |
| Mental Health Helpline | 116 123 |
| Hotline for Victims of Sexual Assault | 800 57 000 |
| Oslo Psychiatric Emergency Room | 22 93 22 93 |
| DIXI Center for Victims of Rape | 22 44 40 50 |
| Oslo Crisis Center | 22 48 03 80 |
| National Association for Victims of Crime | 22 16 40 00 |
| Suicide Prevention Lifeline (USA) | 1-800-273-TALK (8255) |
| Suicide Prevention Lifeline (Norway) | (+47) 815 33 300 |
Embassy Contact Information:
| Visiting Address | U.S. Embassy American Citizen Services Morgedalsvegen 36 0378 Oslo, Norway |
Postal Address | U.S. Embassy American Citizen Services PO Box 4075 AMB 0244 Oslo, Norway |
| OsloACS@state.gov | |||
| Website | no.usembassy.gov | ||
| Telephone | 21 30 85 40 |
Disclaimer: The U.S. Department of State assumes no responsibility for the professional ability or integrity of the organizations whose names appear above. This referral does not constitute an endorsement or recommendation of the U.S. Department of State.
Sexual Assault
Resources in the United States:
RAINN (Rape, Abuse, and Incest National Network) – Toll free 24/7 hotline for sexual assault counseling and referrals: 1-800-656-HOPE (4673). RAINN also offers a hotline that provides live, secure, anonymous crisis support for victims of sexual violence, their friends, and families over RAINN’s website.
http://www.rainn.org/
U.S. Department of Justice Office on Violence Against Women – Information about local sexual assault victim assistance coalitions.
https://www.justice.gov/ovw
International Directory of Domestic Violence Agencies – Globa list of abuse hotlines, shelters, refuges, crisis centers and women’s organizations, plus domestic violence information in over 90 languages.
http://www.hotpeachpages.net/
Resources in Norway:
DIXI Resource Center for Victims of Rape – DIXI resource center against sexual assault is a low threshold offer for sexual assault victims or their next of kin. They do not offer treatments, but guide you to self-help. Everyone who works at DIXI is skilled with broad experience in the field and some of us have also been victims of sexual assault. The website provides information in English in addition to other languages.
Telephone: (+47) 22 44 40 50
Address: Arbins gate 1, 0253 Oslo, Norway
https://www.dixi.no/
National Hotline for Victims of Sexual Assault and Incest: (+47) 800 57 000 (open 24 hours)
http://www.incest80057000.no/
SSMM Center for Sexually Abused Men
Telephone: (+47) 22 42 42 02
Email: post@ssmm.no
http://www.ssmm.no/
The Norwegian Foundation Against Sexual Abuse – An NGO that conducts political lobbying and public awareness & education programs in addition to providing services such as counseling and self-help groups.
Telephone: (+47) 800 57 000
http://fmso.no
Stavanger Kommune – Rape crisis center in Stavanger, Norway.
Telephone: (+47) 902 40 200 or (+47) 51 51 02 02
https://www.stavanger.kommune.no/en/helse-og-omsorg/health-and-social-care/
Bergen Crisis Center – Offers guidance, protection, housing, and legal resources for victims of violence.
Telephone: (+47) 55 31 50 50
https://www.bergen.kommune.no/omkommunen/avdelinger/krisesenter-for-bergen-og-omegn/om-oss
Krisesentersekretariatet – Directory for women’s shelters across Norway.
Telephone: (+47) 90 57 91 18 or (+47) 97 17 11 91
Email: post@krisesenter.com
https://www.krisesenter.com/finn-ditt-krisesenter/
Disclaimer: The U.S. Department of State assumes no responsibility for the professional ability or integrity of the organizations whose names appear above. This referral does not constitute an endorsement or recommendation of the U.S. Department of State.
Domestic Violence
Resources in the United States:
National Domestic Violence Hotline – Toll-free 24/7 hotline for crisis counseling and referrals: 1-800-799-SAFE (7233).
http://www.thehotline.org/get-help
U.S. Department of Justice Office on Violence Against Women – Information about local domestic violence victim assistance coalitions.
https://www.justice.gov/ovw
National Coalition Against Domestic Violence – The National Coalition Against Domestic Violence offers a safe home and shelter programs, public education, and technical assistance. They also have a list of state and international organizations that can assist domestic violence victims. 303-839-1852
http://www.ncadv.org/
Americans Overseas Domestic Violence Crisis Center – The center serves abused Americans, mostly women and children, in both civilian and military populations overseas. The 24/7 international crisis hotline 1-866-USWOMEN (1-866-879-6636) can be called toll free from overseas.
https://pathwaystosafety.org/
International Directory of Domestic Violence Agencies – Global list of abuse hotlines, shelters, refuges, crisis centers and women’s organizations, plus domestic violence information in over 90 languages.
http://www.hotpeachpages.net/
Resources in Norway:
Oslo Crisis Center – Operates crisis shelters in Oslo and a hotline for all victims of crime. The website provides information in English in addition to other languages.
Telephone: (+47) 22 48 03 80 (open 24 hours)
Email: postmaster@oslorisesenter.no
http://www.oslokrisesenter.no/
Victims of Crime Compensation Office* – Accepts applications for compensation of victims of violence in Norway.
Telephone: (+47) 78 95 00 (between 8:00 am and 3:00 pm).
http://www.voldsoffererstatning.no/
Bergen Crisis Center – Offers guidance, protection, housing, and legal resources for victims of violence.
Telephone: (+47) 55 31 50 50
https://www.bergen.kommune.no/omkommunen/avdelinger/krisesenter-for-bergen-og-omegn
Krisesentersekretariatet – Directory for women’s shelters across Norway.
Telephone: (+47) 90 57 91 18 or (+47) 97 17 11 91
Email: post@krisesenter.com
https://www.krisesenter.com/finn-ditt-krisesenter/
*Website not available in English
Disclaimer: The U.S. Department of State assumes no responsibility for the professional ability or integrity of the organizations whose names appear above. This referral does not constitute an endorsement or recommendation of the U.S. Department of State.
Lost Family Members
Resources in the United States:
POMC, Inc. (National Organization of Parents of Murdered Children) – Hotline for crisis counseling and referrals available Monday-Friday, 8-5 PM EST: 1-888-818-POMC.
http://www.pomc.org/
Resources in Norway
Victims of Crime Compensation Office*– Accepts applications for compensation to left behind family members. Also provides legal guidance and other services.
Telephone: (+47) 78 95 00 (between 8:00 am and 3:00 pm)
Email: mail@voldsoffererstatning.no
http://www.voldsoffererstatning.no/
Disclaimer: The U.S. Department of State assumes no responsibility for the professional ability or integrity of the organizations whose names appear above. This referral does not constitute an endorsement or recommendation of the U.S. Department of State.
Victims and Families of Drunk Driving Crashes
Resources in the United States:
Mothers Against Drunk Driving (MADD) – Information about local resources for victims and family members.
http://www.madd.org/
Resources in Norway
Personskadeforbundet (National Association for the Traumatically Injured)* – Association for those injured in traffic accidents.
http://www.personskadeforbundet.no/
*Website not available in English
Disclaimer: The U.S. Department of State assumes no responsibility for the professional ability or integrity of the organizations whose names appear above. This referral does not constitute an endorsement or recommendation of the U.S. Department of State.
General Victim Assistance
Resources in the United States:
U.S. Department of Justice Office for Victims of Crime – Contact information for non-emergency services in communities throughout U.S.
http://www.ovc.gov/help/
National Crime Victim Center – Information for crime victims on the impact of crime, safety planning, legal rights and civil legal remedies, and options for assistance and referrals to local programs.
http://www.ncvc.org/
National Organization for Victim Assistance (NOVA) – Toll-free hotline available Monday-Friday 9am-5pm EST for information and referral to victim assistance programs: 1-800-TRY-NOVA
http://www.try-nova.org/
Resources in Norway:
The Council of Psychiatric Health* offers an extensive list of resources available in Norway at https://psykiskhelse.no/hjelpetelefoner-og-nettsteder. This includes, but is not limited to psychiatric help, victims of sexual assault, alcoholics, drug abusers, children in need, etc.
Stavanger Commune – Emergency medical center in Stavanger, Norway.
Telephone: (+47) 51 51 02 02
Address: Armauer Hansens vei 30, 4011 Stavanger, Norway
https://www.stavanger.kommune.no/en/helse-og-omsorg/health-and-social-care/#emergency-services
Victims of Crime Compensation Office*– Accepts applications for compensation to left behind family members. Also provides legal guidance and other services.
Telephone: (+47) 78 95 00 (between 8:00 am and 3:00 pm)
Email: mail@voldsoffererstatning.no
http://www.voldsoffererstatning.no/
*Website not available in English
Disclaimer: The U.S. Department of State assumes no responsibility for the professional ability or integrity of the organizations whose names appear above. This referral does not constitute an endorsement or recommendation of the U.S. Department of State.
LGBTQ Health & Safety
Resources in the United States:
Human Rights Campaign – Offers resources for the health & safety of the LGBTQ community as well as information about local and international policy and activism.
The Trevor Project – Crisis intervention & suicide prevention helpline for LGBTQ youth ages 13 to 24. Available 24 hours a day, 7 days a week. Website also includes info for TrevorChat & TrevorText.
Phone: 1 866 488 7386
http://www.thetrevorproject.org/
LGBT National Youth Talkline – Available Mo-Fri 4pm-midnight, Sat 12pm-5pm EST
Phone: 1 800 246 7743
Email: help@glbthotline.org
http://www.glbthotline.org/talkline.html
Trans Lifeline – All staff members are trans identified and trained in both gender and trans specific issues.
Phone: (+47) 877 565 8860
http://www.translifeline.org/
LGBT National Help Center – Contains links to various hotlines and online chats.
http://www.glbthotline.org/
Sage LGBT Elder Hotline – For older members of the LGBTQ community. Available Mo-Fri 4pm-midnight, Sat 12pm-5pm EST
1 888 234 7243
Resources in Norway:
Health Centre for LGBT Youth*
Telephone: (+47) 481 13 013
Address: Mailundveien 23, 0569 Oslo, Norway
Email: lhbt@bga.oslo.kommune.no
https://www.oslo.kommune.no/helse-og-omsorg/helsehjelp/helsestasjon/helsestasjon-for-ungdom-hfu/helsestasjon-for-kjonn-og-seksualitet-hks/
*Website not available in English
Disclaimer: The U.S. Department of State assumes no responsibility for the professional ability or integrity of the organizations whose names appear above. This referral does not constitute an endorsement or recommendation of the U.S. Department of State.
Mental Health
Resources in the United States:
- U.S. Department of Health & Human Services – Includes information about mental health/illness and offers access to resources in different localities in the US.
- Online Counseling Anywhere.
Resources in Norway:
- Mental Health Care in Norway guide (PDF 546 KB)– A comprehensive list of information about mental health/illness and a guide to Norway’s medical resources.
- Suicide Prevention Hotlines in Norway.
Disclaimer: The U.S. Department of State assumes no responsibility for the professional ability or integrity of the organizations whose names appear above. This referral does not constitute an endorsement or recommendation of the U.S. Department of State.
